AON Embraces Telehealth to Deliver Quality Cancer Care Even During the Pandemic

Partners | <b>American Oncology Network</b>

In response to the coronavirus disease 2019 pandemic, the American Oncology Network has launched telehealth services across all of its sites. The use of telehealth technology will allow for patients to continue to receive convenient access to care and still help mitigate the spread of COVID-19.

In response to the coronavirus disease 2019 (COVID-19) pandemic, the American Oncology Network (AON) has launched telehealth services across all of its sites. The use of telehealth technology will allow for patients to continue to receive convenient access to care and still help mitigate the spread of COVID-19.

“Even after we get through this unprecedented time in handling the coronavirus, we will continue to leverage our telehealth system,” Brad Prechtl, MBA, CEO of AON, said in a statement. “These virtual visits not only allow providers to interact with patients in a way that is convenient and best suited to the patient’s medical needs; they maintain the delivery of quality care.”

Through video chat, AON providers can consult with patients in their homes for the safety of the patients and staff. With this virtual platform, providers can still discuss treatment plans and laboratory results with patients as normal.

Already about 700 telehealth visits have been completed across the network of practices. Many of the AON physicians, advanced practitioners, nurses, social workers, and nutritionists are all connecting with patients virtually with telehealth.

“At AON, we are working to help providers rise to meet healthcare consumers’ heightened expectations and offer an exceptional patient experience,” said Stephen Orman, MD, AON Board Member and Chairman. “Telehealth has largely remained untapped in cancer care. We’re driving change for our physicians and patients in ways that are beneficial to all.”

Currently, telehealth visits are covered by a majority of insurance plans and may cost the same as an in-office visit. However, many health insurance providers are waiving the copays for telehealth visits as a response to the pandemic.

AON represents physicians and healthcare leaders working together toward long-term success fir community oncology. The organization offers a model of physician-led and community-based oncology management and provides a number of ancillary services and resources for greater patient care.