The Role of MSOs in Reducing Operational Burden on Physicians

In an interview with Targeted Oncology™, Marcus Neubauer, MD, of The US Oncology Network, discusses how management service organizations (MSOs) and physician networks can support providers and potentially reduce burnout. Drawing on more than 20 years of experience practicing within a network, he describes the value of having organizational support rather than requiring physicians to navigate every operational challenge independently.

MSOs can provide expertise and resources across areas such as technology, strategy, revenue cycle management, research, and other administrative functions. Physician networks can also create opportunities to share best practices and learn from colleagues facing similar challenges. By providing support on the business and operational side of medicine, these organizations may help reduce some of the administrative demands placed on physicians.

Neubauer also highlights the importance of maintaining physician autonomy. With an MSO supporting the operational aspects of practice, physicians can devote more attention to patient care while retaining control over clinical decisions. For community oncology practices navigating increasingly complex demands, having a network and organizational partner may provide additional support, resources, and stability that can help mitigate burnout.